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Our Policies - The Open College of the Arts | Distance Learning Degrees and Courses

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Our Policies

OCA Student Regulations

Terms and Conditions

The Terms and Conditions set out the contract between OCA and you as a student.

Terms and Conditions

Admissions Policy

This policy details how you join a course at OCA, as well as any entry requirements that apply.

Admissions Policy

Assessment Policy

The Assessment Policy covers how your studies are assessed, what you need to complete to achieve qualifications, and the OCA process.

Assessment Policy

Refund and Compensation Policy

Your refund entitlement, what you can claim a refund for, and how and when you will receive a refund if due.

Refund and Compensation Policy

Student Code of Conduct

The Code of Conduct sets out the expected behaviours as a student with OCA, and what happens if those behaviours are not met.

Student Code of Conduct

Academic Frameworks and Learning & Teaching Policies

Academic Framework

Here you'll find the academic regulations covering degree programmes awarded by The Open University.

Academic Framework

Assessment through the Medium of Welsh Policy

The Assessment through the Medium of Welsh Policy details how we support Welsh language speakers at assessment.

Assessment through the Medium of Welsh Policy

Learning and Teaching Policy

The Learning and Teaching policy sets out how learning is designed, developed, and delivered at OCA.

Learning and Teaching Policy

Progression Policy

The Progression and Continuation Policy sets out certain progression restrictions between units and stages.

Progression Policy

Tuition Policy

This policy sets out how tuition happens, the role of tutors, and learning environments that facilitate tuition and learning.

Tuition Policy

Enterprise and Creative Practice Policy

This policy sets out the ways in which enterprise competencies are supported.

Enterprise and Creative Practice Policy

Student Support Policies

Active Study Policy

The Active Study Policy supports maintaining engagement with study, covering what you need to do, and what OCA has to do.

Active Study Policy

Anti-Harassment and Bullying Policy

Bullying and harassment is not tolerated at OCA, and this policy sets out the behaviours we expect from students and what we will do if we are aware of bullying or harassment happening.

Anti-Harassment and Bullying Policy

Safeguarding Policy

Safeguarding is a legal duty and covers persons under the age of 18 and at-risk adults. These may or may not be OCA students. This sets out our policy and what we do if a concern is raised.

Safeguarding Policy

Sexual Harassment and Misconduct Policy

OCA does not tolerate sexual harassment and misconduct, violence or abuse, and this policy sets out what happens if a concern is raised.

Sexual Harassment and Misconduct Policy

Extenuating Circumstances Policy

If you lose time during your study due to illness or other events you could apply through our Extenuating Circumstances Policy for more time.

Extenuating Circumstances Policy

Recognition of Prior Learning Policy

Recognition of Prior Learning looks at study or life experience you have already done, and awards you credits based on that.

Recognition of Prior Learning Policy

Student Accessibility Policy

OCA programmes are designed to be accessible to all, and this policy outlines how we do that, and how we support students with additional accessibility needs.

Student Accessibility Policy

Under 18s Admissions Policy

Learners under the age of 18 can apply and enrol to specific study options at OCA.

Under 18s Admissions Policy

Fees and Finance Policies

Student Debt Policy

If students accrue a debt with OCA, this policy details what we'll do to work with students to pay down the debt.

Student Debt Policy

Student Fees Policy

This policy sets how OCA can change fees, when, and under what conditions.

Student Fees Policy

Conduct Policies

Academic Misconduct Policy

Activities such as plagiarism are not permitted, and the Academic Misconduct Policy sets out what happens if you are found to have used these activities.

Academic Misconduct Policy

Fitness to Study Policy

Fitness to study details how you engage with study, your personal ability to engage, and how OCA supports you in doing so.

Fitness to Study Policy

Online Behaviour and Social Media Policy

This policy sets out the expectations of conduct towards others in online spaces and social media.

Online Behaviour and Social Media Policy

Student Computing Policy

The Student Computing Policy covers IT Literacy and what you'll need to be comfortable with in IT.

Student Computing Policy

Artificial Intelligence Use Policy

This policy covers the college’s approach to using AI by its staff and students.

Artificial Intelligence Use Policy

Data Protection Policies

Data Breach Policy

This policy looks at what happens if something goes wrong and data is inadvertently shared.

Data Breach Policy

Data Protection Policy

Our overarching policy on Data Protection. It sets out what data we collect, what we use it for, who we share it with, and how long we keep it for.

Data Protection Policy

Data Protection Impact Assessment Policy

This policy details how OCA conducts assessments on data, both our need to ask for it, and what we need to do to keep it safe.

Data Protection Impact Assessment Policy

Data Retention Schedule

This sets out what data we keep, and for how long.

Data Retention Schedule

Information Security Policy Set

A set of policies covering Information for students and staff at OCA. Entails emails, communications, network security and more.

Information Security Policy Set

Student Privacy Policy

The Student Privacy Policy covers the data we collect from you as a student, and how we process that data.

Student Privacy Policy

Equality, Diversity, and Inclusion Policies

Equality, Diversity, and Inclusion Policy

This policy introduces the efforts OCA makes to ensure parity of opportunity for all students at OCA.

Equality, Diversity, and Inclusion Policy

Gender Identity Policy

OCA aims to support gender diverse and trans students to have an equitable student experience.

Gender Identity Policy

If things go wrong

Academic Appeals Policy

The Academic Appeals policy is for when you want to raise something that is academic in nature, but not appeals against marks or academic judgement.

Academic Appeals Policy

Student Complaints and Non-Academic Appeals Policy

The Student Complaints and Non-Academic Appeals Policy covers decisions and incidents that are not academic in nature or do not directly affect your study.

Student Complaints and Non-Academic Appeals Policy

Statutory Policies

Criminal Convictions Policy

Studying with a criminal conviction is not normally a barrier to study, but OCA undertakes additional tasks to safeguard the OCA community and support study.

Criminal Convictions Policy

Prevent Duty Policy

The Prevent Duty aims to safeguard people from becoming terrorists or supporting terrorism.

Prevent Duty Policy

OCA Forms

Below you’ll find a variety of forms to us when contacting OCA, say for example if you wish to withdraw, or appoint and advocate on your behalf.

    • 11/08/2026: Information Security removed and replaced with link from Data Protection section.
    • 22/06/2026: Academic Framework summary updated to remove 23/24 academic year reference.
    • 08/06/2026: Artificial Intelligence Use Policy added.
    • 22/05/2026: page reformatted, Information Security section added.