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Accessibility Statement for OCA - The Open College of the Arts | Distance Learning Degrees and Courses
To find out more details about the transfer to The Open University see A New Chapter for OCA.

Accessibility Statement for OCA

This accessibility statement covers OCA websites. This website is run by OCA, and hosted by Splitpixel. We want as many people as possible to be able to use this website; for example this means that you should be able to:

  • change colours, contrast levels, and fonts
  • zoom in up to 300% without loss of information and functionality
  • navigate the website using only a keyboard
  • use a screen reader to
    • listen to the content of web pages and use any functionality on the page
    • list the headings and subheadings in a page and navigate to them
    • bring up a list of useful links on the page
  • Use transcripts or closed captions with most audio or video materials
  • Download learning materials in alternative formats (PDF, ePub, electronic braille)
  • AbilityNet also provides advice on making your device easier to use if you have a disability.


How accessible this website is

We know some parts of this website are not fully accessible:

  • Older posts on the WeAreOCA blog section of the OCA website
  • Some third party content linked to that has not been created by OCA
  • Sites linked from OCA web pages but not run by OCA
  • Not all images in use on the website have alt image tags
  • Some button links using a logo or image do not have a text alternative
  • Some archived information includes images of text


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email webupdates@oca.ac.uk
  • call 01226 978330

We will consider your request and get back to you within 10 working days. If you are a student and need support, please remember to include your student ID number and contact details so we can get back to you.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you discover a problem, not already listed above, or you think we’re not meeting the requirements of the current accessibility regulations (Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018), please contact us using the details listed above.

We will ask you for the web address (URL) of the page and a description of the problem. We will also ask for your name and email address so that we can contact you about your feedback. You should expect to hear back from us within 10 working days.

Enforcement Procedure

If you are a student, or someone who has had contact with OCA before, and have a complaint about the accessibility of our websites, you should raise a complaint via the Student Complaints Policy.

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with our response and all our procedures have been exhausted, please contact the Equality Advisory and Support Service (EASS). If you are based in Northern Ireland you can contact the Equalities Commission for Northern Ireland Equalities Commission for Northern Ireland (ECNI).

If you are neither a student, nor someone who has had contact with OCA before and have a complaint about the accessibility of our website, you should go directly to the EASS.

Contacting us

If you wish to contact us about anything not covered above, please visit our Contact Us page.

Technical information about this website's accessibility

The Open College of the Arts is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The Open College of the Arts’ websites are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non accessible content

The majority of content elements in our website are accessible and do not contain the problems below. This has been confirmed by testing and auditing.

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Some button links using an icon or image do not have a text alternative. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

Some images of text appear in archived material. This fails WCAG 2.1 success criterion 1.4.5 (images of text).

OCA provides links to external websites that may not meet accessibility standards.

We plan to address all these elements by July 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.

Disproportionate Burden

We are not claiming Disproportionate Burden at this domain level. If there are any claims they will be declared within the specific statement for that subdomain.

Content that's not within the scope of the accessibility regulations

The following types of content may not always be accessible, and they are not included within the scope of the accessibility regulation.

Video and audio

Wherever possible we provide transcripts for audio, and captions, audio descriptions and transcripts for video. Sometimes these alternatives are not available. Pre-recorded time-based media published before 23rd September 2020 is exempt from meeting the accessibility regulations.

Live audio and video

Adding captions to all live video streams is exempt from meeting the accessibility regulations.

PDFs and other documents

PDFs or other documents that are not essential to providing our services and were published before 23rd September 2018 are exempt from meeting the accessibility regulations. We are working to ensure that any new PDFs or other documents that we publish will meet accessibility standards.


Online maps and mapping services are exempt from meeting the accessibility regulations.

Third party content not within OCA control

Third party content that is not funded, developed by, or under the control of OCA is exempt from meeting the accessibility regulations.

What we're doing to improve accessibility

We have conducted a thorough review of the accessibility website and have established a clear plan to address the remedial items by July 2022. We are establishing additional requirements to ensure that images and other media uploaded and used within OCA websites meet accessibility criteria prior to inclusion.

OCA aims to make studying as accessible as possible and a range of adjustments and support are available. Our Learner Support and Technology Enhanced Learning teams provide guidance for students and arranges for students to have support when accessing digital content online or alternatively, access to a variety of formats. A wealth of resources for information and guidance in enabling students to study as effectively as possible in the digital environment is accessible through our virtual learning environment, OCA Learn.

Preparation of this accessibility statement

This statement was prepared on 01 June 2022. It was last reviewed in April 2022.

The OCA websites were tested between January 2022 and April 2022. The tests were carried out by Splitpixel staff on a sample of pages from highly visited sites.