Student Experience Adviser - The Open College of the Arts

Student Experience Adviser

Job title: Student Experience Adviser
Full time
Closing date: Friday 22 October 2021

Student Experience Adviser

The Student Experience Adviser is a key role in the Information, Advice, and Guidance team, part of Student Services at OCA. Liaising with marketing colleagues and other study support teams, this role directly supports enquirers and applicants to OCA, providing accurate information and guidance on study options at OCA, and developing key materials to help demonstrate what it is like to study at OCA.

The Information Advice and Guidance team provide accurate information and detailed advice to prospective students about what it is to study at OCA, what their study options are, and develop informative and interactive guidance for social media, website and other media channels. 

Applicants will ideally have a background in advice and guidance, and supporting students, and have an understanding of distance learning in Higher Education.

Attention to detail is vital, as is maintaining organisation in a busy environment, working to tight deadlines, and the ability to proactively solve problems.

For an informal discussion about the role please contact

Job Description and Role Profile