Digital Content & Support Administrator (Full Time, Maternity Cover) | The Open College of the Arts

Digital Content & Support Administrator (1 FTE)

Job title: Digital Content & Support Administrator (1 FTE)
Full Time (1 FTE)
Closing date: Friday 12 March 2021

Digital Content & Support Administrator (Full Time, Maternity Cover)
Full-time salary: £16,270
12 months maternity cover

UCA: Open College of the Arts offers one of the broadest ranges of course options in the UK for studying the creative and visual arts by part-time distance learning. Our open access policy fosters an extremely diverse student body, many of whom have come to higher education by non-traditional routes.

On 1 November 2016 the Open College of the Arts became part of the University for the Creative Arts. This merger built on a close validating relationship established in 2010.

The Digital Content & Support Administrator role sits within the college’s Technology Enhanced Learning (TEL) team, and is responsible for the accurate and timely editing of course materials as part of the college’s course development workflow, in line with established quality assurance processes and expectations.

In this role, you will be primarily responsible for the efficient conversion of text and image-based content into collaborative Google Docs-based documents, to a high level of accessibility and quality. This requires a basic technical knowledge of document structure, such as image alt tags, and correct use of document stylesheets in producing well-structured content in-line with the college’s brand guidelines. Training in these areas will be provided.

The holder of this role will also be responsible for managing student and tutor support queries that relate to user accounts and some of the college’s online systems such as its learning environments. Training in how to provide support for these systems will be provided.

The TEL team’s responsibilities encompass online learning tools, environments and multimedia production, as well as support provision across those areas.

To apply please send a current CV and covering letter explaining how you meet the Person Specification and what personal qualities you could bring to the role to Paul Vincent, Head of Technology Enhanced Learning - paulvincent[at]

The deadline for applications is by midnight on Fri 12 March 2021

For an informal discussion about the position prior to application please contact Paul VIncent.

Interviews will take place in late-March 2021.

Job Description and Role Profile